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Step 1: Prepare Documents

Provide digital copies of the following documents:

  1. Valid ID / Passport
  2. Authorisation Letter (if requesting on behalf of someone else)

Please use a scanner and ensure that the quality of the documents are legible and clearly identifies the information required. Only PDF files will be accepted.

PAYMENT FOR THIS SERVICE MUST BE DONE ONLINE VIA DEBIT/CREDIT CARD.

Step 2: Online Request

Once you have obtained all of your digital documents (Step 1), please proceed to complete your online registration to obtain your e-login, whereby document upload instructions will follow.

You will receive an email notification when the document is ready for pick up.

Complete Online Request